FAQs

Is the packaging discreet?

Yes, completely
. No logos. No awkward moments at the mailbox... 
Looks like skincare. Feels like confidence, in a simple black padded mailer.

Is it safe with toys and condoms?


100%
 - Hush is water-based and designed to play nice with latex, silicone, and everything in between.

What’s in it?


Aqua (Purified Water), Glycerin, Hydroxyethylcellulose, Citric Acid, Sodium Benzoate, Potassium Sorbate. 
That’s it. No fragrance. No parabens. No BS

How long does shipping take?


4 - 5 business days Australia-wide. 
We move quick, because we know you’re ready.

Can I return it?

If it’s unopened, yes within 14 days... but if something’s not right, email us and we’ll sort it.

Have a different question? Get in touch

Contact Us

SHIPPING INFO

• Discreet, unbranded packaging


• Australia-wide via AusPost


• Tracking included on all orders

RETURNS & REFUNDS

• Unopened? Return within 14 days no stress


• Opened? We can’t take it back (you get it)


• Something not right? Email us at info@hushlifestyle.net and we’ll sort it

TERMS & CONDITIONS

By ordering from Hush, you agree:


• You’re 18+


• You’ll use our lube as intended (but hey, get creative)


• You’re cool with the occasional email (unsubscribe anytime)


• You won’t sue us if things get a little too slippery

PRIVACY POLICY

We don’t sell your data. We don’t overshare. Your info is used for orders, tracking, and optional updates. That’s it.